Business process improvement can lower your cost of doing business by eliminating common operational problems.

Process improvement: The art of taking a good hard look at a process, and finding ways to make it better.

Everything is a process. When you take a series of steps to reach a goal, you're following a process.

I threw 'money' into the title just to get some excitement in your eyes, but I can see they're already glazing over. Hold on. Give me two...