Blog | Minimalist Project & Process Management

Nanci Brown

Five Common Operational Issues You Can Fix with Business Process Improvement

Business process improvement can lower your cost of doing business by eliminating common operational problems.

Nanci Brown

What is Process Improvement?

Process improvement: The art of taking a good hard look at a process, and finding ways to make it better.

Nanci Brown

What's a Process?

Everything is a process. When you take a series of steps to reach a goal, you're following a process.

Nanci Brown

Great Customer Service Tip #1: Answer Your Customer Support Email

While I normally talk about project management and business process improvement, I'm also a bit obsessed about client and customer...

Nanci Brown

Make More Money by Standardizing your Processes

I threw 'money' into the title just to get some excitement in your eyes, but I can see they're already glazing over. Hold on. Give me two...

Nanci Brown

How to Say 'No' to Clients

Remember back in the day, when you were a young project management professional just learning the ropes? Ah, those were the days....

Nanci Brown

The Project Management Triangle—not just for Project Nerds

When it comes to project management, I'm a minimalist. To this end, one of the things I do is teach non-project professionals the...

Nanci Brown

What is Project Management and Why Should You Care?

An excellent question. In its simplest terms, a project is a temporary series of activities that produce a unique output. That sounded...