You built something great. Now it needs to run without you. If every decision, question, and escalation still lands on your desk, let's talk. I help founders recover 15+ hours per week and get out of the weeds.
Book a Discovery CallYou started with hustle and good instincts. But now you've got a team, clients, and revenue—and somehow you're still the answer to every question. The same skills that got you here are now keeping you stuck.
It's not a failure. It's an inflection point. And it's fixable.
A straightforward approach to operational transformation.
Deep-dive into what's actually happening—finding the bottlenecks, profit leaks, and hidden friction.
Build systems your team will actually use. Minimal. Clear. Designed for how people really work.
Implement, train, and refine until the operation runs without you in the middle of everything.
These aren't hypotheticals. They're the outcomes clients consistently see when we get their operations right.
Every week you remain the bottleneck, inefficiency compounds—through lost time, delayed decisions, and stalled momentum.
Time leakage compounds.
The hours you lose now don’t stay flat as the business grows.
Decision drag hardens.
The longer everything routes through you, the harder it is to unwind.
Team autonomy erodes.
People learn to wait instead of decide.
Burnout doesn’t announce itself.
It quietly becomes the ceiling.
The cost isn’t getting help.
The cost is staying stuck longer than you need to.
Yes, my dog Shilo approves all process improvements.
After 100+ engagements, it's a common pattern: founders who built something remarkable, now buried in the day-to-day. I help them build operations that free them to focus on what they do best—leading, growing, and actually enjoying the business they created.
20+ years of operational leadership across industries
MBA + PMP certified with AI implementation credentials
Specialized in service-based businesses $500K-$10M
Results-obsessed: 2X ROI guarantee on process optimization
"Efficient operations give people autonomy. When your team can make decisions without you, you finally get to work on the business—not just in it."
— Nanci Brown, MBA, PMP
"In bringing Nanci, that helped lay the operational foundation for the business that will allow us to grow into a $5 million company."Tommy Joiner • CMO, WordAgents
"Nanci was with us for 15-20 hours per week, but from those hours, we saved 20 hours per week each for me and Tommy."Vin D'Eletto • CEO, WordAgents
"Whenever I launch a new venture, Nanci is the first person I call."Gonen Ziv • Chief Revenue Officer
Most clients see clarity within the first week. Actual time and cost savings typically become visible within 30-60 days of implementation.
For process optimization, I guarantee we'll identify at least 2X the project cost in annual savings—or I refund your final milestone. You keep all the work. For fractional COO engagements, I guarantee measurable time recovered for the executives who are currently the bottleneck.
A consultant analyzes and recommends. A fractional COO rolls up their sleeves and implements—I work alongside your team to build systems, not just tell you what's broken. I offer both: standalone projects like process optimization, and ongoing fractional COO retainers for companies that need sustained operational leadership. See all services →
Service-based companies between $500K and $10M in revenue—typically at the stage where the founder has become the bottleneck. You've got a team, you've got clients, but growth has stalled because everything still runs through you.
Fast. Most engagements kick off within one week of signing, and we're doing deep-dive analysis by day two. When you're ready to move, I am too.
Book a discovery call. We'll talk through what's not working and whether I can help. No pitch. No pressure. Just clarity.
Book a Discovery Call